Introduction
Melonkode Software Solutions Pvt Ltd (“Melonkode”, “we”, “our”, “us”) is committed to protecting the privacy of everyone who interacts with our websites, products and services.
This Privacy Policy describes how we collect, use, share and safeguard personal information when you visit our sites, use our products (such as KodeCRM, Kodosk, KnockEstate, Homliv AI, GooRide and others) or otherwise engage with us.
Information We Collect
We collect only the data we genuinely need to deliver our services, and we are transparent about it.
How We Use Your Information
We use the data we collect to provide, maintain and improve our services, communicate with you, secure our platform against fraud and abuse, and comply with legal obligations.
Data Security
We use AES-256 at rest, TLS 1.3 in transit, SOC 2 controls, ISO 27001 alignment, RBAC + MFA, and 24×7 monitoring to keep your data safe.
Data Retention
We keep your data only for as long as it is needed for the purposes described in this policy or as required by law.
Your Rights
You have the right to access, correct, port, restrict, or delete your personal data, withdraw consent, and lodge a complaint with the appropriate authority.
International Transfers
Where personal data is transferred outside India or the EEA, we put appropriate safeguards in place such as Standard Contractual Clauses.
Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top tells you when the most recent change took effect.
Contact Us
Questions about this policy? Reach out to our Data Protection Officer using the contact details below.
Hope Tower, Galaxy Blue Sapphire, Greater Noida West, UP 201306, India