Support & Info
Frequently Asked Questions
Clear answers to common questions about how we work, what we build, and what you can expect when partnering with Melonkode.
About Melonkode
Melonkode specializes in product engineering, custom software development, and digital transformation. We build scalable platforms, enterprise systems (ERP/CRM), SaaS products, and AI-enabled solutions tailored to business needs.
We work with startups, SMBs, and enterprises. Our engagement model adapts to your stage — whether it's building an MVP, scaling a platform, or modernizing legacy enterprise systems.
We serve 13+ industries including HealthTech, EdTech, FinTech, Real Estate (PropTech), Logistics, E-Commerce, Retail, Manufacturing, Hospitality, and more. Our strength is understanding business logic, not just writing code.
Melonkode is headquartered in India with a distributed remote team. We work with clients across India, the Middle East, Africa, Europe, and North America.
Services & Development
Both. We have our own products (KodeCRM, Homliv AI, GooRide) and also build fully custom solutions. In custom builds, we leverage internal frameworks as accelerators, but the final product is always 100% tailored to you.
We use React, Vue.js, Next.js (frontend), Laravel, Node.js, Python (backend), Flutter & React Native (mobile), AWS/GCP (cloud), MySQL/PostgreSQL/MongoDB (databases), and Python/TensorFlow/OpenAI for AI/ML. We select the stack based on your project needs.
Simple websites: 2–4 weeks. Web/mobile apps: 6–16 weeks. ERP/SaaS platforms: 3–9 months. We provide a precise timeline after the discovery call.
Yes — always. 100% source code ownership, full IP transfer, and complete documentation. No vendor lock-in. You own everything.
Absolutely. API integrations, legacy system connections, third-party services — we handle it all. We specialize in connecting disparate systems into unified platforms.
Pricing & Engagement
We offer both models. Fixed-price for well-defined scopes. Time & material (hourly) for agile/evolving projects. Retainer packages for ongoing support. We recommend the best model after the discovery call.
Our minimum engagement starts at ₹1.5L (≈$2,000 USD) for small projects. Complex platforms typically range from ₹10L–₹1Cr+ depending on scope, complexity, and timeline.
Yes — we offer monthly retainer plans for maintenance, feature additions, performance monitoring, security patches, and technical support. Plans start from ₹15,000/month.
Yes! The initial discovery call is completely free. We discuss your project, suggest the best approach, and provide a rough estimate — no commitment required.
Project Process
After scope agreement and contract signing, we start with a 1-week discovery sprint covering requirements, architecture design, wireframes, and project plan. Development begins in week 2.
You get a dedicated Project Manager as your single point of contact. We use Slack/Teams for daily communication, weekly video demos, and Notion/Jira for task tracking. Full transparency at every step.
Yes — we use 1–2 week sprints with regular demos, backlog grooming, and retrospectives. You see working software every sprint, not just at the end.
We provide 1–3 months of free bug-fix support post-launch. After that, you can opt for a retainer plan or pay-per-request support.
Security & Compliance
We follow security best practices — encrypted data at rest and in transit, role-based access control, regular security audits, and OWASP top 10 protection. NDA available on request.
We build compliance into the architecture from day one. For healthcare projects, we implement HIPAA-compliant infrastructure. For EU clients, GDPR data handling is standard.
Absolutely. We sign NDAs before any project discussion. Your idea is safe with us.